Contact Us
Please feel free to contact customer support with any questions, comments, or order inquiries. Our customer support team is available 8:00 AM to 5:00 PM EST Monday through Friday.
Methods of communication (quickest to slowest):
· Contact Form (below)
· Email: sales@easy-thread.com
· Text: 630-448-8152
If inquiring an existing order, please have your 6-digit order number ready which can be found in your order confirmation email.
For product returns, please contact customer support to obtain a return authorization along with a free return shipping label. See our refund policy here.